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FAQ

  • Broken Key
  • I have broken my key in my ignition

    If you have broken your vehicle key in your ignition or door lock, do not try to get it out by yourself. You can actually cause more damage to your ignition steering column or door. We have specialist tools to extract the key or take your ignition out to deal with the problem. We will then be able to make you a new key and programme it to your vehicle.


  • Ford Keys
  • Can you replace all Ford car keys?

    All Ford keys have a coded electronic transponder chip embedded within the head of the key that is matched to the vehicle. This unique code needs to be verified by the electronic control unit to enable starting. If you have lost your only key for you Ford we have specialist machinery to programme your key to your vehicle. Our vehicles have the necessary machinery on board so we are able to come to you at very competitive prices. Our prices are much cheaper then main dealer prices.

    So if you have lost or your Ford keys have been stolen or even it your key has been damaged we can solve your problem. Even if your key have been broken in the lock or ignition we can extract and replace.

    Models we deal with include

    Ford Cougar, Ford Courier, Ford Escort, Ford Fiesta, Ford Focus, Ford C-Max, Ford Fusion, Ford Galaxy, Ford KA, Ford Mondeo, Ford Puma, Ford Scorpio, Ford Transit

  • How soon can you replace my Ford car key?

    We can make replacement car keys and remote controls for your Ford vehicle usually the same day. We will come to you and if it is an emergency situation can normally be with you within the hour. So if you have lost your car keys they have been stolen or damaged we will replace them.


  • Keys locked in the boot or car
  • I have locked my keys in my boot. Help?

    If you have accidentally locked your keys in your car or van, this is not a problem.
    Our auto locksmiths can retrieve keys locked in your vehicle, with no damage whatsoever. This is a specialist job only performed by our skilled auto locksmiths.

  • I have locked my car keys in my car. Can you open the car without any damage?

    If you have accidentally locked your keys in your car or van, this is not a problem.
    Our auto locksmiths can retrieve keys locked in your vehicle, with no damage whatsoever. This is a specialist job only performed by our skilled auto locksmiths.

  • I have locked my keys in the boot of my BMW. Will you be able to open the boot for me?

    We have trained specialist locksmiths that are experts in opening up cars and vehicles without causing damage. If you have locked your keys in your BMW boot we will open it up without causing any damage. We also specialise in Mercedes vehicles. Call us anytime if you need us in London Essex Kent or Hertfordshire.


  • Spare Keys
  • I Need a spare key Can You Help?

    We can provide you with a spare key or a spare remote key fob programmed to you car.
    Our road side assistant team can visit you at home or work. We are on average 50% cheaper than the main dealer.

  • Can you programme more than one key to my Vehicle

    Yes.

    The locksmith can programme more than one key for your vehicle at the same time at an extra cost depending on the make and model of the vehicle. Just tell the locksmith before he programmes your key and he will quote you for the extra key or remote control.


  • Transponder Keys
  • What is a transponder key?

    I have heard people talking about transponder keys.  What exactly is a transponder key?

    Transponder keys have been in use since 1994; a coded electronic transponder chip is embedded within the head of the key that is matched to the vehicle.  This unique code needs to be verified by the electronic control unit to enable starting.

  • Do I need a new remote control?

    My remote control has stopped working.  Do I need a new remote control?

    Vehicles fitted with remote central locking have a unique code that is matched to the vehicle.  If batteries are not replaced as recommended and expire, the remote can lose its match to the vehicle and require reprogramming.  If the remote becomes no longer serviceable, a new one will be required.  In most cases specialist diagnostic machines are needed for this.

  • Why does my key no longer unlock the door or start my car?

    If my key can no longer unlock the door or start my car, do I need a replacement key?

    This could be a worn key, but as there are many reasons for this type of fault.

    Please contact one of our auto locksmiths for free advice.

  • Can you programme a key purchased on ebay?

    I’ve bought a key on eBay.  Can you programme it to my car?

    The majority of vehicles in todays market have a one time programmable transponder.  This generally means that if the key is used it cannot be reprogrammed to another vehicle.  This is not always the case.  The best advice is to call us and talk to one of our qualified auto locksmiths.  We will be happy to offer advice.